Not A Consumer of Heartbreaks
- Phoebe Ng, KDU University College Penang
- Oct 18, 2016
- 2 min read
We’ve all been there at some point of our lives- heartbroken or disappointed; wishing that we could somehow be relieved of the pain or loss we experienced, that there is some form of law that allows us the right to know the truth at all times and that the lines of what’s wrong and what’s right can be defined in black and white. That for every hurt, we would be compensated with more than mere utters of apologies. Unfortunately, that is not how the system works. As imperfect mortals, we are prone to hurting each other.
However, unlike relationships where we sometimes dance along the lines of obscurity, that is not the case with diamonds. Diamonds don’t break hearts (metaphorically, at least). But perhaps there is more to it when Marilyn Monroe sang the iconic line, “Diamonds are a girl’s best friend”.
When diamonds are purchased, the law entitles us to know every truth that we demand of how and where do our diamonds come from. Contrary to the more nebulous matter of human relations where hearts could be misled and cheated on with miscommunication and lies without much that we could do, diamond sellers are prohibited from misleading and deceptive conduct when it comes to the selling of diamonds.
We are never warned of when we will be hurt and that often puts us through a season of strained mental and emotional well-being. Fortunately, as consumers, we are protected from products, services and manufacturing processes that may endanger our health and life. Manufacturers will even have to go as far as to recall prohibited products.
We may not have well defined rights to be protected from heartbreak or to be compensated for hurt but we do have rights to obtain true information about the products and services we consume, to have our health and lives protected and to be compensated for damages of the goods and services.
So, go ahead, be protected. Execute your consumer’s rights today.
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