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1st Consumer Right
The right to choose
"All students should understand the eight basic consumer rights that we had in Malaysia"
Environmental Issues
Living in a clean and healthy environment is a part of consumer rights as we consume the fresh air and other natural resources in order to survive. Hence, preserve the environment in good condition is always a way of protecting our consumer right as well.
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Getting rid of environmental issues is necessary as those issues may affect our health, or even to our life too.
Complaints
Consumers are always right to make complaints for any misled or false statements made by the retailers, shoppers and marketers that caused inconvenience or frustrations to them.
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It is important for every consumer to learn and understand on the reasons and procedure of making complaints to the right unit.
Products
Safety
Safety is eligible for the four areas- household, workers, road and disasters. The reason safety has becoming a part of consumer rights is because everyone uses goods and services in their daily life, regardless household goods, working equipment, road or protective measures. All are important to avoid the consumers from getting involve into any risks that may endanger their lifes.
Personal Finance
Personal finance is also a part of consumer rights as it involves the banking policies that will affect their financial life.
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It can split into a few components such as credit card policies, debt, bank, property, insurance, contracts and trade practices.
Products
Everyone uses products in daily life. Hence, it is always right for a consumer to consume the products they believe are good in quality, affordable and useful fo their need.
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Products can be classified into four categories- Household, men, women and children.
Food
In our daily life, we pay for the food. Food is an essential need that aids us to survive. Therefore, it is a part of our consumer rights too. Having a good food consumption is a way of preserving our consumer right as it prevents us from getting into any unnecessary deceases or medicinal expenses, meanwhile provides us good nutrition to protect our health.
Health
Health is listed under the consumer rights as every consumer needs a good health to survive. Hence, it is important that everyone should learn the knowledge about preserving good health as a consumer.
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Deceases, healthcare, medicine, children health, workers health, lifestyle, mental and health hazards are the areas that we should look into to preserve our good health as consumers.
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